Ordering Information and Customer Service
www.thesouthweststore.com is the southwestern lighting retail website for Kiva Lighting, which has been manufacturing
and selling premium ceiling fans and lighting since 1992. We specialize in rustic, southwestern and custom lighting
along with low prices on traditional lighting. We ship UPS Nationwide and Canada. Normal business hours are Monday through
Friday - 8:00 AM to 5:00 PM Mountain time. Please feel free to leave a message if you get our answering machine
sometimes are in the shop grinding and welding and not able to hear the phone ring! We manufacture most of the lights ourselves to
offer you more variety and choices. Below are some pictures from our office and shop. As one of the oldest, largest,
and most established rustic and southwestern website companies, you can feel confident we will stand behind our products!
Standard ground shipping is included in the prices for the contiguous
United States. Be aware that many companies offer low prices
but add excessive amounts of shipping and handling to your order. It
is always a good idea to ask what shipping costs will be if they are not
included in the price. Shipping costs to Canada, Hawaii, Alaska and Puerto Rico typically range from 10% to 15% of the
cost of the item. 2nd and Next Day shipping varies by location so please call for a quote.
This is a retail site and we welcome the opportunity to discuss your lighting needs. Due to the high cost of printing
and flexibility of the internet, we do not have catalogs to send out. Please use this site as your catalog and
give us a call for specific questions or information.